Oblong Paper Bangle

At The Recycle Challenge, we value customer satisfaction and strive to ensure that you are happy with your purchase. Please read our refund policy below to understand our practices regarding returns and refunds.

1. Return and Refund Eligibility:

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 14 days of receipt to request a return or exchange. Provide detailed information and, if possible, include photos of the damage or defect.
• Please note we handcraft our items, no two look the same Note that if you desire a perfect look for wearable art, you may consider ordering another product.
• Incorrect Items: If you receive an incorrect item, notify us within 14 days of receipt. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.
• Change of Mind: If you wish to return an item due to a change of mind, you may do so within 30 days of receipt. The item must be unused, in its original packaging, and in the same condition as when you received it.

2. Non-Refundable Items:

• Custom-made or personalized items.
• Items on sale or clearance.
• Gift cards.

3. Process for Returns:

• Contact Us: Email us at [email address] with your order number and reason for return.
• Return Authorization: We will provide you with a return authorization and instructions for returning the item.
• Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Refund Process:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
• If the return is rejected, we will notify you and provide the reason for rejection.

5. Exchanges:

• If you wish to exchange an item, please follow the return process outlined above. After we receive and inspect the returned item, we will send the exchange item and provide tracking information.

6. Late or Missing Refunds:

• If you haven’t received a refund after 10 business days, check your bank account and contact your credit card company. It may take some time before your refund is officially posted.
• If you have done this and still have not received your refund, please contact us at [email address].

Contact Information: If you have any questions or concerns about our refund policy, please contact us at: :therecyclechallege1@gmail.com or text at (347) 735-1257.

At The Recycle Challenge, we are committed to providing you with timely and reliable shipping services. Please review our shipping policy below to understand our practices and procedures.1. Processing Time:All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.You will receive another notification when your order has shipped.2. Domestic Shipping Rates and Estimates:Standard Shipping: Estimated delivery within 5-7 business days.Express Shipping: Estimated delivery within 2-3 business days.Shipping charges for your order will be calculated and displayed at checkout.3. International Shipping:We offer international shipping to select countries.Shipping charges for your order will be calculated and displayed at checkout.Delivery times vary depending on the destination, typically ranging from 10-20 business days.Please note that international shipments may be subject to customs, duties, and taxes. These charges are the responsibility of the recipient.4. Shipping Confirmation and Order Tracking:Once your order has shipped, you will receive a shipping confirmation email with a tracking number.You can track your order using the tracking number provided in the email.5. Shipping Address:Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.6. Delays and Issues:While we strive to ensure timely delivery, please note that delivery times are estimates and not guaranteed. Delays can occur due to unforeseen circumstances such as weather, holidays, or carrier issues.

If you experience a significant delay or have any issues with your shipment, please contact us at:therecyclechallenge1@gmail.com or text us at (347) 735-1257 for assistance.7. Damaged or Lost Items:If your order arrives damaged, please contact us immediately with your order number and photos of the damaged item.If your order is lost in transit, please contact us so we can investigate and resolve the issue.8. Returns and Exchanges:Please refer to our Refund Policy for information on how to return or exchange an item.

Contact Information: If you have any questions or need further assistance, please contact us at :therecyclechalalenge1@gmail.com or text at (347) 735-1257. Thank you for supporting The Recycle Challenge. We appreciate your commitment to sustainability and eco-friendly art